Compliance Ethos
Working proactively to build a communications industry that is safe for the consumer to enjoy
Oxygen8 works proactively with regulators, industry bodies, mobile networks and clients to create an environment for the promotion, content and overall operation of premium rate services that is safe for the consumer to use.
We understand that we have a key role in providing our clients with advice to ensure that premium rate services are compliant with the latest PhonepayPlus Code.
Our clients benefit from regular industry updates, keeping them up to speed with changes in the regulatory environment.
We work with our clients to ensure compliance with the PhonepayPlus Code of Practice, using the following key steps:
- informing
- encouraging
- assisting
- monitoring
- warning
- enforcement
The compliance process embraces the client contract, the definition of the service, and monitoring. If clients do not comply, we promptly enforce the PhonepayPlus provisions to minimise consumer harm.
If you have any questions regarding regulation within the Premium Rate Industry, please contact us today.