Non-Geographic Numbering (NGN's)
Non Geographic numbers (08/03/07) are an ideal way for your business to manage inbound calls effectively and ensure that your advertising and marketing efforts are maximised.
Non geographic numbers have a number of benefits, both to your business and to your customers.
- National Presence - Use of an NGN disassociates a company from any particular geographic location, creating the impression of a national presence
- Professional Image - NGN numbers are associated with larger corporations by the general public
- Portability - When a business moves premises it's often not possible to retain existing landline telephone numbers. Changing numbers creates costs including producing new company literature. And then there are the issues of having to contact existing customers with notification of the number change. The cost of potential lost revenue is incalculable. Once a NGN is in place you never need to change telephone number again, only the number to which the NGN points needs to be altered
- Improved Call Handling –combine NGNs with Oxygen8’s advanced network features for improved call handling, such as call queuing, divert on busy, time of day and week routing
- Better Marketing Information - Multiple Non-Geographic Numbers can point to just one telephone number or location, providing the option to use a different number for various publications and promotions. By using a different NGN number for different campaigns, your business will be more easily able to monitor the effectiveness of each campaign
- Business Continuity - When an existing landline number or in-house phone system fails, the NGN can be diverted to another number, voicemail service, or a hosted DR solution. This allows calls to continue being taken for continuity of business
By using Oxygen8 Voice platform you can manage your numbers and analyse call volumes for each of your services, helping to show your results for every advertising campaign.
Contact the Oxygen8 sales team today to receive your free business review that will find a solution perfect for your business. Your business review will cover call handling requirements, integrated voice and text solutions, disaster recovery and revenue generation.
For more on the various types of Non Geographic services click on the links below: