Voice Push | Voice Services

VOICE PUSH

Oxygen8’s Voice Platform supports Voice Push enabling customers to simultaneously mass call thousands of users with a recorded or interactive message.

Voice Push is a pre-recorded message that can be delivered simultaneously to hundreds or thousands of people via a telephone, landline or mobile. A voice push message can be as short as 15 seconds or as long as 2-3 minutes. Ideal for communicating with either current or potential customers, a voice push message will simply outline the picture and then give a call to action. This could be a single call to action or it might offer a menu of options.

These messages are a cost effective way of communicating with your customers and can be highly targeted to provide a compelling message. Addition of interactivity allows recipients to record a message or, by using their keypad, be routed to call centres. When added to your overall communication strategy Voice Push will dramatically increase your reach and response rates.

Typical applications for Voice Push include:

  • Polling/Voting
  • Surveys and Market Research
  • Emergency warnings and announcements, e.g. school closures
  • Business Continuity and Disaster Recovery
  • Event Promotion
  • Customer Notifications, e.g. renewal reminders, policy expiries, credit top ups, etc
  • Customer Care follow-up
  • Debt Collection
  • Employee briefings and internal communications
  • Membership announcements and News flashes
  • Fundraising activity

A wide variety of organisations can benefit from these services and typically integrate SMS and Email marketing with voice push to maximise its success.

  • Government and Utilities
  • Charities and fundraising organisations
  • Professional Services including Banking, Insurance and Card Companies
  • Call Centres covering all different industries and service types
  • Sports and Leisure Companies
  • Advertising and Marketing Agencies
  • Market Research Companies
  • Debt Management Companies

To find out more about how you can use Voice Push within your business, speak with one of our sales consultants.