Finance
We've been working for years with high profile banking institutions across the world. We've developed a range of business solutions that integrate mobile and voice solutions that have a significant effect on improving business performance, but also enhance customer service and decrease the cost of new customer acquisition. We know that there is huge potential for your business to improve profitability and transform brand experience.
Our innovative business solutions are proven to drive process improvements across your organisation. Clients have benefited from our solutions in a number of ways such as:
- Keeping customers up to date on their account activity through their mobile
- Provide mobile payment solutions for customers on the move
- Improve fraud prevention with mobile communication
- Upsell ancillary products and services to account holders
- Communicate with employees more effectively
- Crisis management
- Feedback through mobile customer surveys
FACTS & FIGURES
- There will be 5.8 billion mobile subscribers worldwide by 2013 (Portio Research) 38% of adults say their mobile phone is more important than their wallet
- 11% of smart phone owners are already using mobile banking
- 41% of mobile banking users have looked up banking-related promotions and discounts
- 49% of mobile banking users have used their mobile to buy and sell stocks
- The Tower Group predicts there will be a 50% increase in mobile bank users by 2013
- 32% of US Online bankers would use mobile banking instead if it was offered
- YouGov research revealed improved opinions of banks that offer mobile banking services
