Fraud Prevention
Fraudulent transactions are an increasing problem for many companies in financial services, particularly with increasing volumes of Internet and card not present transactions as well as global travel. The cost of fraud can be substantial and managing the process adds even more cost to a business. But, the opportunity cost of labelling a genuine transaction as potentially fraudulent is even higher.
Our business solutions combine SMS, email and voice broadcast communication technologies, designed to reduce the cost of fighting fraud, but drastically improving your capabilities of managing fraud prevention. All of our solutions can be tailored to suit your requirements, and we offer easy integration to your existing infrastructure and business systems to ensure maximum impact within your business operations.
BENEFITS
- Reduce the time to identify and solve a fraudulent transaction – reduce time from hours to minutes by automation
- Decrease fraud costs – identify fraudulent transactions quickly to reduce further risk of fraudulent transactions
- Increase revenue - increase the number of genuine transactions with positive consumer response
- Improve management information - You cannot tell if a customer has read a letter but now Oxygen8 offers delivery receipts
- Improve Call Centre Efficiency – automate simple customer care functions and reduce call centre overhead
