Multi-channel solutions, made simple.
We’re passionate about providing smarter choices to make your marketing and communications as easy as possible. We focus on the technology that delivers results – multi-channel engagement, voice and payment solutions. Our technology platforms are packed with features and uses designed specifically to help your business performance and operations. Our backstage teams are there to support you around-the-clock, from managed services and customer care to technical support and full compliance – giving you peace of mind. With advanced, scalable functionality and real-time reporting & analytics, every campaign at every touch-point is focused for better engagement.
Easy to use
Innovation – Change customer communication to drive revenue and loyalty
Immediacy – Campaigns can be ready within seconds
Personalisation – Target individuals through customised messaging
Measurable – Track, analyse and report on campaign ROI in real-time
Trusted payments and efficient reporting
- PCI, DSS compliant
- Accurate transaction reconciliation via unique customer identification
- Easy analysis of transactions through the dashboard
- Customers receive a confirmation number for reference via IVR and SMS
Intelligent inbound call management
- Never miss a customer call, with intelligent call handling
- Develop a national presence wherever your business is based
- Reduce business costs by improving call centre efficiency
- Improve business continuity and disaster recovery plans
They have demonstrated their ability to manage complex projects and remain our partner for interactive promotions, campaigns, and services in both SMS and Voice response.
The whole process and portal is easy and straightforward to use and the turnaround time for getting the product live was very impressive.
Without Oxygen8, we would have struggled to cope, even if we'd had the time and resources to be able to contact people reliably.
SMS is a great way for Paddy Power Retail to touch base with individual customers to cross-sell and extend betting behaviour.
Some of our clients
Find out how our solutions can help
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